Important Information
Hotel Hong Kong Policies
To help make your stay at Island Shangri-La Hong Kong in Hong Kong as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Internet
WiFi is available in the hotel rooms and is free of charge.
- Parking
Private parking is possible on site (reservation is needed) and costs HKD 700 per day.
- Pets
Pets are not allowed.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. People 12 years old and over stay for HK$ 660 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Important Information
Extra charges will be applied to the consumption of Mini bar in all room types. br/ Guestrooms are for accommodation purpose only (except designated room packages). Other non-accommodation purposes, including wedding parties and events are not allowed.BRThe hotel reserves the right to deny the bookings which violates this policy. br/ In accordance with the guidelines outlined in the draft amendment to the Product Eco-responsibility Ordinance of 2023, Hong Kong hotels will no longer offer complimentary disposable plastic products to guests. For specific inquiries, please consult the official website of the hotel. br/ There is an additional meal charge for children. Please contact the property directly for more information. br/ In our continuous efforts to elevate the Island Shangri-La experience, we are currently enhancing designated guestroom floors. Please contact the property directly for more details. br/ The gym is available 24 hours.